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College Campus

Privacy Policy

Kairos Pacific University
(A campus of America Evangelical University)

Effective Date: 01/01/2025

1. Introduction

Kairos Pacific University, a campus of America Evangelical University (“Kairos,” “University,” “we,” “us,” or “our”), is committed to protecting the privacy of individuals who visit or interact with our website located at https://kairos.aeu.edu/ (the “Site”).

This Privacy Policy describes how we collect, use, store, and protect personal information obtained through online inquiries, applications, and other interactions with the Site.

By using the Site or submitting personal information, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide through forms, applications, or communications, including but not limited to:

  • Identification & Contact Information
    Name, email address, phone number, mailing address

  • Admissions & Academic Information
    Educational history, transcripts, program interests, application materials, and references

  • Communications
    Information you provide through inquiries, emails, or support requests

  • Technical & Usage Data
    IP address, browser type, device information, pages visited, and usage patterns collected via Google Analytics

We do not knowingly collect sensitive personal data unless required for admissions, academic, or regulatory purposes.

3. How We Use Your Information

Personal information is used solely for legitimate educational and administrative purposes, including:

  • Responding to inquiries and requests for information

  • Processing admissions and enrollment applications

  • Administering academic programs and student services

  • Maintaining student records in compliance with FERPA

  • Improving the functionality, performance, and content of the Site

  • Meeting legal, regulatory, and accreditation obligations

  • SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes

4. Legal Basis for Processing

We process personal information on one or more of the following bases:

  • Your consent

  • Performance of educational or administrative services

  • Compliance with legal and regulatory obligations

  • Legitimate institutional interests consistent with higher education operations

5. FERPA Compliance

Student education records are maintained in compliance with the Family Educational Rights and Privacy Act (FERPA). Eligible students have rights regarding access to, correction of, and disclosure of their education records as defined by FERPA.

Requests related to FERPA rights may be directed to the contact information listed below.

6. Disclosure of Information

We do not sell, rent, or trade personal information.

We may disclose information only in the following limited circumstances:

  • Service Providers:
    We use Classe365 as our student information and academic management system. Classe365 processes personal data solely on our behalf and under contractual confidentiality obligations.

  • Legal or Regulatory Requirements:
    When required by law, court order, or governmental authority.

  • Institutional Protection:
    To protect the rights, safety, and integrity of the University and its community.

7. Cookies & Analytics

We use Google Analytics to collect aggregated, non-identifying information about Site usage. This helps us understand how visitors interact with the Site and improve user experience.

We do not use cookies for advertising or cross-site behavioral tracking. At this time, a cookie consent banner is not required under our usage model.

You may disable cookies through your browser settings.

8. Data Retention

We retain personal information in accordance with applicable federal and state laws, accreditation requirements, and institutional record-retention policies. Information is retained only as long as necessary to fulfill its intended purpose or legal obligations.

9. Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

11. Your Rights & Choices

You may request to:

  • Access or update your personal information

  • Correct inaccuracies

  • Withdraw consent where applicable

Requests may be subject to identity verification and legal limitations.

12. Governing Law

This Privacy Policy is governed by the laws of the State of California, without regard to conflict-of-laws principles.

13. Contact Information

Privacy Inquiries
Kairos Pacific University
Email: info@kairos.aeu.edu
Phone: (888) 686-5222
Address: 2681 Walnut Ave, Tustin, CA 92780-7005

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Terms and Conditions of Use

Kairos Pacific University Website

Effective Date: 01/01/2025

1. Acceptance of Terms

By accessing or using https://kairos.aeu.edu/, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use of the Site.

2. Permitted Use

You may use the Site solely for lawful, educational, and informational purposes related to the University.

You agree not to:

  • Attempt unauthorized access to systems or data

  • Disrupt Site operations or security

  • Submit false or misleading information

  • Use the Site for unlawful or prohibited activities

3. Accuracy of Information

You are responsible for ensuring that any information you submit through the Site is accurate, complete, and current. Submission of false information may result in denial of services or admission.

4. Intellectual Property

All content on the Site, including text, logos, graphics, videos, and design elements, is owned by or licensed to Kairos Pacific University and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

5. Third-Party Systems

The University uses third-party platforms, including Classe365, to support academic and administrative functions. Your use of these systems may be subject to additional terms provided by those services.

6. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available.” The University makes no warranties, express or implied, regarding accuracy, reliability, or availability.

7. Limitation of Liability

To the fullest extent permitted by law, Kairos Pacific University shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site.

8. External Links

The Site may contain links to third-party websites. The University is not responsible for the content, policies, or practices of external sites.

9. Modifications

We reserve the right to modify these Terms at any time. Changes become effective upon posting. Continued use of the Site constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.

11. Contact Information

Legal & Administrative Inquiries
Kairos Pacific University
Email: info@kairos.aeu.edu
Phone: (888) 686-5222
Address: 2681 Walnut Ave, Tustin, CA 92780-7005

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SMS Terms & Conditions

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SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

Types of SMS Communications:

If you have consented to receive text messages from Kairos Pacific University of California, you may receive messages related to the following (provide specific examples):

Higher Education
 

Example: "Hello, this is a friendly reminder of your upcoming appointment. You can reply STOP to opt out of SMS messaging from Kairos Pacific University of California at any time."

 

Message Frequency:

Message frequency may vary depending on the type of communication.

 

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

 

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

Opt-In Method:

You may opt in to receive SMS messages from Kairos Pacific University of California in the following way:

 

By submitting an online form

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Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Kairos Pacific University

 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary.

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